Shipping Information

General Shipping Policy

We ship orders Monday through Friday, excluding holidays.

• Same-Day Shipping: Orders placed before 3:00 PM EST will be dispatched the same day.

• Next-Day Shipping: Orders placed after 3:00 PM EST or over the weekend will be shipped on the following business day.

All Priority International orders are typically delivered within 2–6 days. Every order includes a tracking number provided via XXXXX. Once you receive your tracking number, please allow at least 24 hours for the system to update.

Note on Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you immediately. We will reship the order to the provided address, but please note that we cannot issue refunds or cancellations in these cases. We are not liable for packages undelivered due to incorrect addresses or those left unclaimed at the post office.

International Shipping

• Where do we ship? We ship to all countries worldwide with a high success rate.

• Customs & Liability: Please ensure you are complying with your local laws and importation policies. While we provide all necessary documentation, buysteroidsonline.ca cannot take responsibility for packages seized by customs. We do not offer refunds or reships for international shipments lost, damaged, or confiscated via XXXXX.

• Estimated Delivery Time: International shipping usually takes between 25–45 days. Customs processing is the most common reason for any delays.

Order Modifications

If you need to change your address or modify your order, please email us at XXXXX as soon as possible. If the order has not yet been dispatched, we will gladly make the necessary adjustments.

Tracking & Delivery Issues

How can I track my order? Tracking updates are sent via email within 1–3 business days of your payment being confirmed. To see the current status, please visit the carrier’s tracking page provided in your email.

My tracking says “Delivered” but I didn’t receive it! If this happens, please check the following:

1. Check with others: A neighbor, front desk, roommate, or colleague may have accepted the package on your behalf.

2. Contact the Courier: If you still cannot locate it, contact the courier immediately. Our tracking emails include contact info. Couriers can provide GPS coordinates for the exact location where the package was scanned as delivered.

Payment

• Payment Methods: We currently accept XXXXX. If you encounter any issues during the checkout process, please contact us at XXXXX and we will assist you.

• Rejected Transactions: If your transaction is declined, please ensure you have a sufficient balance or contact your bank to ensure there are no international or security restrictions on your account.

Policies

Returns & Refunds

Due to the medical and sensitive nature of our products, we cannot accept returns or offer refunds. However, your satisfaction is important to us. If you have a specific concern, please get in touch and we will do our best to accommodate your request.

Bulk Orders

Are you looking to make a large purchase for resale or personal long-term use? We offer attractive discounts for bulk orders. Please contact us at XXXXX for a custom quote.